Maynilad offers septic tank cleaning (desludging) services to its domestic, unsewered customers at no extra cost.
This service is offered on a five-to-seven-year desludging cycle, in coordination with Maynilad's Business Areas and the local government units.
Domestic customers are strongly encouraged to avail of this program as desludging helps limit the spread of diseases and the emission of foul odor.
The requirements for septic tank cleaning services are as follows: 1. Residential customers must have purely domestic waste 2. Updated water bill payment 3. Septic tank must have an access manhole that is at least one square foot 4. Septic tank should be in good structural condition 5. Septic tank desludging will be done once within a cycle of five to seven years
Those who avail of the service will also have their accounts recorded in Maynilad's Sanitation Information System (SIS), assuring them of regular cleaning/desludging services.