To ensure that Maynilad has the ability to sustain its operations and expand its services, it charges a water tariff that will allow it to gradually recover its investments, including its government-regulated profits.
The tariff follows a socialized structure so that those who consume less water are charged lower rates. Those who consume more water are charged higher rates.
Water consumers are also classified depending on the presence and nature of the economic activity in their house or establishment. Their classification determines what type of water rates will be applied to them, i.e. Residential, Semi-Business, Commercial and Industrial.
Residential customers who consume 10 cu.m. or less per month are given a 20% discount by Maynilad. Commercial, industrial and high-consuming customers are billed higher rates.